Services - iC2cctv.com
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Services

iC2 puts an emphasis on consistently delivering quality controlled security services.

We support you with the services you require throughout the entire lifecycle of your integrated security solution.

Consultancy

Consultancy includes a thorough risk assessment. This is the foundation stone that enables your system needs to be correctly determined. The Risk Assessment ensures our solution designers understand the vulnerabilities of your site and the performance requirements of the system.

Solution design

Once the system requirements are understood, the system components can be correctly specified. The specified components are designed into a solution that protect, prevent and discourage criminal activity or achieve your other security and surveillance objectives.

Project managed installation

Senior engineers project manage every aspect of installation from start to finish, including civil, mechanical and electrical engineering works, data cabling, and control, monitoring and recording systems.

Support and maintenance

We don’t take our support and maintenance responsibilities lightly. Our culture promotes job satisfaction through excellence and our team always focus on the big picture of protecting our customers against risk.

Every site is supported with SLA (Service Level Agreements) that set out the response times for our team to provide remote support or engineer site visits. Remote support enables systems to be fixed quickly over secure internet connections.

ICO/DPA, gate safety and health and safety compliance

Our solutions meet all applicable compliance requirements for operation, including gate safety, Information Commissioner’s Office (ICO) requirements that bring CCTV in scope of the Data Protection Act (DPA), and any other touchpoints with legislative instruments.

We closely observe all health and safety compliance requirements when carrying out installation work. Whether it’s classed as civil engineering like groundworks, mechanical engineering for gates and barriers or electrical engineering for power, all work is carried out to the highest standards.

BSI ISO quality standards, NSI and other accreditations

Regulation is voluntary in the security industry. iC2 CCTV Ltd adheres strongly to the conventions of professional and ethical business practice and holds National Security Inspectorate (NSI) Approved Gold certification. This means our systems and practices are governed by the BSI/NSI standards currently in force. As is required by this NSI Certification, iC2 employees are security screened to BS7858: 2102.

iC2 is also accredited through BSI to ISO 9001:2008. This quality management system enables iC2 to continually monitor and manage quality across all operations. ISO 9001:2008 is the world’s most widely recognized quality management standard, ensuring that those companies who are accredited are able to benchmark consistent performance and service.

iC2 is also accredited to these influential guardians of professional standards:

Safe Contractor
Exor
Constructionline
CHAS
CCTV User Group

Suppliers of security systems mostly are not governed by mandatory compliance and subjected to regulatory oversight. Also, there is often a gap between official guidance and how well each supplier implements industry best practice. This means buyers’ of CCTV and any integrated security solutions and services need to carefully check the credentials of suppliers.

Contact us

Discuss how our services provide better value protection.

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accreditations